On a chat with HP support...

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  • Stormwalker
    ggggggggggggggggggggggggg ggggg
    Moderator
    • Mar 2004
    • 21617

    On a chat with HP support...

    I bought a piece of shit multifunction machine I saw on slickdeals a couple of weeks ago, and now the scanner/copier doesn't work after using it approximately two times. I went to hp's website to do the useless chat support so I could get an RMA number (which I guess they call you with now). Of course, you have to go through a basic "take out toner and shake, turn off/on printer" troubleshoot before they write up a ticket. My favorite part of the chat, however, was this:

    [Tuesday, August 02, 2011 2:54 PM] -- Sam A says:

    Best time to call :

    Available Time Zone for call back from dispatch team:

    EST 8:00 AM TO 7:30 PM
    CST 7:00 AM TO 6:30 PM
    PST 6:00 AM TO 5:30 PM
    MST 5:00 AM TO 4:30 PM

    Please select and confirm your preffered time zone for call back from the above.
    Originally posted by Nick
    The choice is easy.

    Taxwalker.
  • Biff Tannen
     
    • Jul 2008
    • 10618

    #2
    lol

    Comment

    • Outrun
      Answer The Call
      • Aug 2003
      • 20755

      #3
      That's why I only order shit from Amazon. Awesome return policy and great prices.

      Comment

      • mnstang
        Bookending TCS
        • Oct 2002
        • 33500

        #4
        don't leave us hangin, at which time did you put on your robe and wizard hat?

        Comment

        • Fernanernie
          Hot slut aficionado
          • Dec 2003
          • 50750

          #5
          Originally posted by mnstang View Post
          don't leave us hangin, at which time did you put on your robe and wizard hat?
          06:00 AM PST
          Dear Government, eventually the people with money will tell you to fuck off, and stop paying for those that don't work

          Comment

          • Stormwalker
            ggggggggggggggggggggggggg ggggg
            Moderator
            • Mar 2004
            • 21617

            #6
            Originally posted by mnstang View Post
            don't leave us hangin, at which time did you put on your robe and wizard hat?
            Darn, I saved the chat log as a pdf, so I can't copy paste. Y U make me type?!?

            I said: Umm... CST 7am to 6:30pm I guess.. though all of those choices would be the same actual time range regardless of time zone...

            Sam A says: Yes, time is the same on all zones.

            Sam A says: The dispatch team is available in this time slot and calls accordingly






            I didn't want to be too snarky, since I just wanted to get the RMA ticket as smoothly as I could.
            Originally posted by Nick
            The choice is easy.

            Taxwalker.

            Comment

            • sport the war
              لا أحد يعلم ما يقول هذا لكنها
              • Dec 2004
              • 17482

              #7
              man you have to step away from the number machine.

              Originally posted by CAMSS30
              I have my hand on the pulse of CL users after 7-8 years of dealing with them daily.

              Comment

              • Stormwalker
                ggggggggggggggggggggggggg ggggg
                Moderator
                • Mar 2004
                • 21617

                #8
                Originally posted by sport the war View Post
                man you have to step away from the number machine.
                Yeah, man. That'll fix everything.

                This whole thread is probably going a little over your head, as you likely aren't able to figure out the humor in the time zone selection given.
                Originally posted by Nick
                The choice is easy.

                Taxwalker.

                Comment

                • kineda
                  Fuck your Subaru
                  • Apr 2004
                  • 29884

                  #9
                  did you ask what time it was in india?
                  Originally posted by LTDpower
                  You are not Philip to me, you are customer #88306-B to me.
                  Originally posted by ProRauder
                  I submit that more I.T. people have disposable income to waste on making cars go fast

                  Comment

                  • Biff Tannen
                     
                    • Jul 2008
                    • 10618

                    #10
                    Since when is it an hour earlier in Denver, than it is in Sandy Eggo?

                    Comment

                    • Neltech
                      TCS Homer
                      • Aug 2008
                      • 749

                      #11
                      here's some fun i had with the chat people on char-broil's website

                      Comment

                      • VELOCITY
                        Pacer's RULE!!!
                        • Feb 2003
                        • 2900

                        #12
                        Originally posted by Neltech View Post
                        here's some fun i had with the chat people on char-broil's website



                        Lol, you should let them know how easy it is to fry up a cat. Maybe provide them with a delicious recipe for broiled cat w/ BBQ sauce

                        Comment

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